Privacy Policy.
This Privacy Policy explains how Maralight Company Limited collects, uses, stores, shares and protects personal information obtained through its website, forms, surveys, subscriptions, correspondence and related public-facing activities.
1. Who We Are
Maralight Company Limited (“Maralight”, “we”, “us” or “our”) is a Nigerian business development, structuring, advisory and intelligence company. We operate the website at maralightltd.com and related public survey, contact, subscription and communication channels.
For privacy-related enquiries, requests or complaints, contact us at hello@maralightltd.com.
2. Scope of This Policy
This policy applies to personal information processed through the Maralight website, contact forms, newsletter forms, public surveys, research forms, stakeholder feedback forms, emails, social media, WhatsApp and third-party tools used for authorised Maralight activities.
3. Personal Information We May Collect
| Category | Examples |
|---|---|
| Identity and contact data | Name, email address, organisation, role, business name, social handle or other contact details where voluntarily provided. |
| Survey and research responses | Answers, preferences, sector information, operational feedback, opinions, needs, pain points and other responses submitted through surveys or forms. |
| Business enquiry data | Information submitted when you ask about services, projects, partnerships, advisory work or business development support. |
| Subscription data | Email address and related consent records used to send updates or selected insights. |
| Technical data | IP address, browser type, device information, pages visited, approximate location, referral source and usage information where collected by hosting, security, analytics or form systems. |
| Communication data | Messages, attachments, comments, feedback or correspondence sent to Maralight. |
We do not intentionally request sensitive personal information through general public website forms unless clearly stated and justified for a specific purpose.
4. How We Collect Information
We may collect information directly from you when you fill out forms, complete surveys, subscribe to updates, contact us, participate in research, respond to public calls for feedback, or otherwise communicate with us. We may also receive technical and usage information through website hosting, security, analytics, form, survey, communication and cloud-service providers.
Maralight may use different form or survey providers over time. This policy applies whether a form is delivered through Zoho Forms, Formspree, Google Forms, Microsoft Forms, Typeform, custom forms or any other authorised survey or form service used by Maralight.
5. Why We Process Personal Information
- to receive and respond to enquiries;
- to collect public feedback, research responses and stakeholder insights;
- to analyse survey results in aggregated or anonymised form where appropriate;
- to understand market, sector, operational and service needs;
- to improve Maralight’s services, website, projects, products, communications and research work;
- to send updates, insights or communications where you subscribe or otherwise consent;
- to manage website security, performance, troubleshooting and abuse prevention;
- to comply with legal, regulatory, audit, governance or legitimate business obligations;
- to protect Maralight’s rights, confidential information, intellectual property and business interests.
6. Lawful Basis for Processing
We process personal information only where we have a lawful basis, which may include consent, performance of a contract or pre-contractual steps, legitimate interests, legal obligation, public interest where applicable, or any other basis recognised under applicable data protection law. Where we rely on consent, you may withdraw that consent at any time by contacting us or using any unsubscribe option provided.
7. Surveys and Research Data
Maralight may conduct public surveys, stakeholder feedback exercises, feasibility-related research, sector studies, business needs assessments and similar activities. Survey responses may be used to develop insights, understand industry needs, improve services, assess opportunities and support research or planning.
Unless a survey specifically asks for identifying details, we encourage respondents not to submit unnecessary personal information. Survey results may be analysed in aggregated, anonymised or summarised form. We do not publish raw responses, respondent contact details or confidential internal analysis unless required by law or with appropriate authorisation.
8. Sharing and Third-Party Service Providers
We may share or store information with trusted service providers that help us operate the website, host forms, manage surveys, deliver email, secure the site, analyse traffic, store data or support communication. These may include website hosting providers, DNS/CDN providers, form and survey providers, email providers, cloud storage providers, analytics services, professional advisers and technical support providers.
We do not sell personal information.
9. International Data Transfers
Some service providers may process or store information outside Nigeria. Where personal information is transferred across borders, Maralight will take reasonable steps to ensure that such transfers are carried out in line with applicable data protection requirements, including appropriate safeguards, contractual protections or other recognised transfer mechanisms.
10. Cookies, Analytics and Similar Technologies
Our website may use essential technologies required for hosting, security, performance and form functionality. If we introduce non-essential cookies, advertising pixels, advanced analytics, behavioural tracking or remarketing tools, we will take reasonable steps to provide appropriate notice and, where required, obtain consent.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including research, response analysis, communication, legal, regulatory, audit, security and business record purposes. Survey responses may be retained in aggregated or anonymised form for longer where they no longer identify individual respondents.
12. Security
We apply reasonable organisational, technical and administrative measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction. Users should avoid submitting passwords, financial details, government identification numbers or unnecessary sensitive information through general website or survey forms unless specifically requested through a secure and authorised process.
13. Your Rights
Subject to applicable law, you may have the right to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, and protection against decisions based solely on automated processing where applicable. You may also lodge a complaint with the Nigeria Data Protection Commission or another competent authority.
To exercise your rights, contact hello@maralightltd.com. We may need to verify your identity before responding.
14. Children and Minors
Our website and general business surveys are not directed at children. Where a survey or activity may involve minors, we will take reasonable steps to ensure appropriate notice, consent or safeguards as required by applicable law.
15. Confidentiality and Survey Integrity
Respondents and users should not submit confidential third-party information, trade secrets, private client details or information they are not authorised to share. Maralight reserves the right to remove, ignore or delete inappropriate, unlawful, abusive or irrelevant submissions.
16. Breach Management
If we become aware of a personal data incident that requires regulatory notification or user notification, we will take reasonable steps to investigate, contain and respond in accordance with applicable law and regulatory requirements.
17. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, technical or business changes. The updated version will be posted on this page with a revised date.
18. Contact
Maralight Company Limited
Nigeria
Email: hello@maralightltd.com
Website: maralightltd.com